Support / Refund Policy

What is your refund policy?

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee for all theme purchases. For complete details, please refer to our Terms and Conditions.

Eligible for Refund

  • • Major technical issues
  • • Theme doesn't match description
  • • WordPress compatibility issues
  • • Within 14 days of purchase

Not Eligible

  • • Custom development services
  • • Purchases over 14 days old
  • • Significantly modified themes
  • • Extended support packages

How to Request a Refund

1 Contact Support

Contact us via contact form with your order details

2 Provide Details

Include order number, purchase date, and issues

3 Processing

Approved refunds processed within 5-7 business days

Before Requesting a Refund

We want to help you succeed! Consider these options first:

  • • Contact our support team for help
  • • Check our documentation and guides
  • • Use our professional installation service
  • • Try our All Access Pass for all themes

Questions about refunds?

Our support team is here to help with any refund-related questions.

Contact Support